Introducing ServiceNow Integration in Hyperglance
We’re excited to announce that Hyperglance now integrates directly with ServiceNow, one of the most widely used ITSM platforms.
With this new integration, you can connect Hyperglance to your ServiceNow account and automatically generate incidents whenever Hyperglance rules are triggered.
That means no more manual effort moving issues from your cost, security, or compliance checks into your IT service workflows.
ServiceNow integration settings in Hyperglance
Why a ServiceNow Integration Matters
For FinOps, cloud, and infrastructure teams, time is often lost translating alerts into actionable tickets.
This integration helps you:
- Eliminate manual steps – Hyperglance sends incidents straight to your ServiceNow board.
- Reduce risk – Get cost spikes, security gaps, and compliance drifts raised instantly.
- Streamline FinOps workflows – Keep teams aligned by managing issues in the ITSM tool they already use.
- Act faster – Configure once, then let Hyperglance do the work every time a rule fires.
How it Works
- Connect your account – Configure ServiceNow in Hyperglance settings with your template URL, client ID, and client secret.
- Enable notifications – Add ServiceNow as a notification target when creating or editing a rule.
- See tickets instantly – Each time the rule triggers, Hyperglance automatically creates an incident in ServiceNow.
This setup ensures every high-priority cloud event detected in Hyperglance turns into a ServiceNow ticket your team can act on — without delay.
🧠 Need to brush up on your jargon? Head over to our FinOps glossary.
Release Details
When is it released?
The ServiceNow integration is available today for all Hyperglance users. If you’re already running Hyperglance, you can connect your ServiceNow account right away.
If you have configured automatic updates, this new release is available immediately. It will be downloaded and updated automatically (if it hasn't been already). Use these instructions to pull the latest update manually or enable automatic updates.
Whether your updates are automated or manual, all your existing configurations remain intact during & after the upgrade. The only changes you will see are the new features.
Who can access it?
All Hyperglance customers with up-to-date installs will get access to the new features.
There's no extra cost either - it's included in your standard Hyperglance package.
How can I provide feedback?
Please log a support ticket, or email Stephen Lucas, Chief Product Officer (slucas@hyperglance.com).
Schedule an Overview
Want to see more? Book a quick call with our team to get a personal walkthrough of the new release and explore how it can help you stay on top of your cloud costs. Use the scheduler below to pick a time that works for you.
Why Teams Choose Hyperglance
Hyperglance gives FinOps teams, architects, and engineers real-time visibility across AWS, Azure, and GCP. See cost, security, and performance in one view.
Spot waste, route findings to owners, and trigger automated actions where configured with no-code automation.
- Visual clarity: Interactive diagrams show every relationship and cost driver.
- Actionable automation: Detect and fix cost and security issues automatically.
- Built for FinOps: Hundreds of optimization rules and analytics, out of the box.
- Agentless & Secure: Self-hosted, so sensitive data never leaves your cloud.
- Multi-cloud ready: Unified visibility across AWS, Azure, and GCP.
Book a demo today, or find out how Hyperglance helps you cut waste and complexity.
About The Author: Stephen Lucas
As Hyperglance's Chief Product Officer (CPO), Stephen is responsible for the Hyperglance product roadmap. Stephen has over 20 years of experience in product management, project management, and cloud strategy across various industries.
