Oh the good ol’ days of feeling intimate with the IT we could actually see and touch

Remember when managing IT resources meant you had to literally see it and touch it to manage it? OK, maybe not all of it, all of the time.  It’s of course been possible to remotely manage through CLIs and tools specifically for each set of resources for a long time.  But at least it still felt as if we were intimately familiar with how our systems and networking resources were architected and networked because our IT was taken care of in-house, with tools our organization owns or built, and the stuff was truly on our organization’s premises.  Then came “integrated” monitoring systems that could pull in various IT data through installing agents on the resources themselves and/or via certain protocols. Yet different modules were still required to view each infrastructure platform and type.  Ok, so now we’re using the same monitoring system, but the systems experts are looking at their modules and the networking experts are looking at theirs. How do we know what truly affects what across the spectrum of IT?  It was near impossible to quickly asses how all that different IT infrastructure was related or networked unless documentation for the topology of it all was meticulously maintained.  But at least IT didn’t change too fast then, right?

Nowadays, as we all know, just about everything appears to be (or is becoming) virtualized, containerized, cloudified, and, for lack of a better word, “untouchable”, with rapid changes all the time.  Yes all this exciting new virtual IT stuff has made provisioning IT fast and cost effective.  But, those physical, touchable, metal servers and network routers must still live on somewhere in order for all that untouchable IT to even exist.  Somehow we need to maintain a holistic view of our IT assets across multiple virtual and physical platforms and domains to best collaborate on overall IT utilization, performance and to rapidly resolve issues.  Yet, it is

very difficult to easily see and understand the current status of our complex mix of IT assets or, let alone, be able to quickly “touch” resources when needed.  As human beings, I think we need to get back to the basics of being able to see and touch our IT assets to regain the confidence and control we need in today’s cloudy era.

How can today’s cloudy IT complexity be made more intuitive and human friendly?

We’ve all seen the reports and predictions that claim cloud computing, particularly Infrastructure-as-a-Service (IaaS), will continue to grow.  Yeah, yeah, we know.  This of course doesn’t mean we should relinquish complete infrastructure control and visibility to cloud service providers.  What if we decide to use multiple cloud vendors?  Plus, a lot of IT might continue to stay on-premises for security, performance, or other reasons.  So, can a cohesive Virtual Reality (VR) type, or 360-degree, IT view give us back the human comfort and confidence of seeing and touching our IT so we actually know what we’ve got, where it is, how it all relates, and where troubles reside?  As a human, I’d like to think the answer is “yes”.

At Hyperglance, automatically creating the most human friendly 360-degree IT view to increase management efficiency is our vision (ok, pun intended).  Our goal at Hyperglance is to make complex IT so intuitively easy to visualize, understand, monitor, and troubleshoot that IT efficiencies and collaborative efforts are greatly increased due to a more natural, streamlined, ‘see it and touch it’ human interaction with IT through a cohesive view.  Believe it or not, we’ve actually demonstrated Hyperglance through Oculus Rift VR goggles.  Participants experienced traveling through a real network.  However, the practicality of wearing goggles all day to manage IT infrastructure isn’t quite there yet.  But who knows, technologies such as Microsoft’s HoloLens offer exciting new developments to consider.

For now, Hyperglance offers an integrated 360-degree IT view via your favorite browser as the next best thing to a VR view of IT.  Imagine using the power of your eyes and mouse (with less bumping into walls) to interactively navigate through an integrated topology of your cloud, container, virtualized, and networking infrastructure.  Imagine literally seeing how all your IT resources are connected, segmented, where node and link alerts exist, and more.  Imagine exploring your IT with the freedom of fully rotating, zooming, scrolling, expanding, contracting and filtering your view for the clear

insight you need.  Imagine also using the same comforting intuitive view to “touch” your IT resources to dive into more data details, metrics analysis, and even to (securely) take immediate actions to resolve issues, all through the comfort of your intuitive browser view.  While true VR for IT management is still mostly on the app dev horizon for effective use, no longer do we have to imagine an interactive 360-degree IT view to make monitoring and managing complex IT more human (and humane), and therefore easy.

Hyperglance is available for humans to try today.

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